Pangbourne Case Study Scaled

Pangbourne College

Education

The Client

Pangbourne College is an esteemed independent, co-educational boarding and day school, offering education to pupils aged 11-18.

The Challenge

Upon Thomas Franks’ partnership with Pangbourne College in September 2022, the catering services required a complete overhaul. The catering before lacked appeal, leaving students dissatisfied and parents concerned about nutrition quality. The sixth form café also demanded rejuvenation to align with the school’s ethos of excellence and well-being.

OUR APPROACH

Driven by a commitment to excellence, Thomas Franks embarked on a transformative journey to enhance Pangbourne College’s dining experience. We introduced fresh, nutritious, and varied menus, including two meat options and a vegetarian/vegan option daily, accompanied by an ever-changing salad bar. Emphasis on dietary requirements and allergen management ensured confidence in food safety and quality. Moreover, we revitalised the sixth form café, fostering an environment of culinary innovation and inclusivity.

RESULTS

The partnership has greatly improved student satisfaction and parental confidence. Fresh, diverse menus and enhanced allergen management have provided students and staff with a plethora of choices, fostering a culture of well-being and inclusivity. The catering team, once uninspired, now feels valued and supported, contributing to the evolution of the food offer and delivering top-notch service during high-profile events. Added value workshops and theme days have enriched the student experience, while the emphasis on hospitality has elevated Pangbourne’s profile, showcasing exceptional food and professionalism to dignitaries and VIPs.