Durham High School

Durham High School

Education

The Client

Durham High School is a distinguished independent day school catering to girls aged 3-18 in the Northeast region.

The Challenge

The school faced challenges with poor food quality and nutritional standards, as well as a catering team that lacked the skills to deliver fresh, high-quality meals. Additionally, the school’s hospitality and events management required improvement to meet the expectations of its students, staff, and visitors.

OUR APPROACH

We reassured the school of our commitment to train and elevate the catering team to produce fresh, vibrant, and nutritious meals. Through dedicated support and training, the team quickly adapted to the new standards, enhancing the dining experience for pupils, staff, and visitors alike. Our involvement extended to hospitality and events management, previously outsourced, now handled by the school’s capable team under our guidance. We actively engaged with the school’s sustainability initiatives, participating in sustainability group meetings and incorporating feedback from the girls’ food forums. Changes such as transitioning to more sustainable packaging demonstrate our shared commitment to environmental responsibility. Furthermore, our Nourish to Flourish programme, featuring talks from nutritionists and ambassadors, enriches the educational experience by highlighting the link between food and mental health.

RESULTS

The catering team’s transformation has earned the trust and pride of the school community, reflected in the delivery of fresh, nutritious meals and outstanding hospitality. Sustainability initiatives demonstrate a shared commitment to environmental stewardship, while added value events and pop-ups enrich the school experience.